Supplies Return

In 4 simple steps you can ensure you've provided all the required information to process your supplies return without delay.

Supplies can be returned within 90 days of receipt for a full refund; a copy of your invoice and/or packing slip must be provided to ensure credit is processed immediately.

Before you begin, please review our Return Policy and make sure you have the following information:

Your Pitney Bowes account number
Your Product Code Number (PCN) for the supplies you are returning.

Once you've completed all 4 steps, print the Supplies Return Summary and enclose it, along with a copy of your Pitney Bowes invoice or packing slip with the supply item(s) that you are returning.

Send your package to:
Pitney Bowes
7900 Goreway Dr
Units 6-10
Brampton ON
L6T 5W6

For faster processing, return supply item(s) in the original packaging. This will assist us in supply item identification. For equipment returns, please call 1-800-672-6937 and speak to a Pitney Bowes Customer Service Representative.